Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KB

KB

February 12, 2024

5  out of  5
rating by KB
"Patricia was truly the most thorough and attentive agent I have communicated with. After receiving a confusing bill in the mail, she figured out my problems and solved them over multiple phone calls. Her attention to detail and her help was greatly appreciated!"
We responded:
"KB thanks so much for taking the time to give Patricia such a great review!!! We appreciate you giving her the time to work for you. "
Profile photo of richard livingston

richard livingston

December 8, 2023

5  out of  5
rating by richard livingston
"Good service and people.."
We responded:
"You two are so easy to work with!! Thanks so much for working with us for so long. Merry Christmas to you both!!!"
Profile photo of Andrea Robledo

Andrea Robledo

November 16, 2023

5  out of  5
rating by Andrea Robledo
"Such a good and friendly insurance agency. Ramiro helped me get affordable renter’s insurance and life insurance. Chad Graham State Farm made the process of getting insurance for the first time less intimidating. I was greeted and treated very well. Can’t see myself with any other agency."
We responded:
"Andrea thanks so much for the awesome 5-star review!!! We are so excited you trust us with your insurance and financial services. I will pass along the great feedback to Ramiro. "
Profile photo of Bacon king

Bacon king

October 25, 2023

5  out of  5
rating by Bacon king
"Been with this company for many years"
We responded:
"Thanks so much for the 5-star review and being with us for so long!!!"
Profile photo of Kristina Reyes

Kristina Reyes

October 25, 2023

5  out of  5
rating by Kristina Reyes
"Ramiro is amazing!! I was in an accident, not my fault guy hit me. He helped in anyway he could and I appreciate you so much. Again thank you for all your help!"
We responded:
"Kristina we are so glad you are ok!!! I really appreciate hearing Ramiro did a great job helping you during a tough situation. If you need further assistance please feel free to call us anytime. "
Profile photo of Fairy Gurl

Fairy Gurl

September 22, 2023

5  out of  5
rating by Fairy Gurl
"They Treat Me Like a Good Neighbor ☝😁👍"
We responded:
"Thanks so much for the 5 Star review. We enjoy being a good neighbor!!!"
Profile photo of Laura Conner

Laura Conner

March 1, 2023

5  out of  5
rating by Laura Conner
"Our family has been with state farm for most of my 47 year marriage and am very happy with the rantoul office.thanks Chad for taking care of our needs and state farm is there for you.Laura and family"
We responded:
"Laura I’m so sorry I missed responding to this. Thanks so much for the great review. I appreciate being a part of your family experience here at State Farm. "
Profile photo of Theresa Roney Messenger

Theresa Roney Messenger

January 27, 2023

5  out of  5
rating by Theresa Roney Messenger
"Best customer service around! Everyone is welcoming and makes the insurance process easy. Crystal is patient and understanding and always makes me feel like I am her number one priority. Thank you"
We responded:
"Thanks so much for the kind words Theresa!!! We all like working with you and Shaun. Have a great weekend!!!"
Profile photo of Justin McDaniel

Justin McDaniel

January 12, 2023

5  out of  5
rating by Justin McDaniel
"Chrystal from the Rantoul Chad Graham office is a rockstar!! She is always so friendly and always making sure we have the best coverage for our family policy!! She is the reason why I would recommend State Farm to anyone and everyone!! Thank you Chrystal for always taking care of us !!!!"
We responded:
"Justin what a great review. Thanks so much for your kind words about Chrystal. I will for sure pass them on to her. "
Profile photo of Jerome White

Jerome White

January 10, 2023

5  out of  5
rating by Jerome White
"I would like to send a shout out to Crystal who is always very professional, courteous and shows a concern to whatever my issues might be, thus, making my visits pleasant. It's because of her that I recommend my family and friends to Team State Farm. Thank you for all that you do!!"
We responded:
"Mr. White thanks so much for bragging on Chrystal. I passed on your kind words to her and it's made her day!!!"
Profile photo of Scott Laprade

Scott Laprade

January 9, 2023

5  out of  5
rating by Scott Laprade
"Good people Always friendly"
We responded:
"You're the man Scott!!! Thanks so much for the great review!!!"
Profile photo of Linda Poremba

Linda Poremba

January 3, 2023

5  out of  5
rating by Linda Poremba
"Great place and super nice people"
We responded:
"Thanks so much for the great review Linda!!!"
Profile photo of elizabeth eyer

elizabeth eyer

December 29, 2022

5  out of  5
rating by elizabeth eyer
"Back in January 2022, when I had the catalytic converter stolen off my car. It was so easy and painless to get a claim started through the app and over the phone. Very polite, helpful, and professional through the whole process. On a different note, State Farm has been the most affordable car and renters insurance I’ve had in years. Don’t know what took me so long to realize this!! Definitely recommend to anyone looking for great, affordable insurance."
We responded:
"Elizabeth I appreciate you making the best of a bad situation with your catalytic converter’s. I’m so glad we were able to handle the situation quickly and get you back on the road!!! Thanks so much for the great review!!!"
Profile photo of Katherine Miller

Katherine Miller

December 29, 2022

5  out of  5
rating by Katherine Miller
"I've always had great customer service when I go in there! Chrystal is great because whenever I go in there she makes me feel like family. Ever since the first time I've gone there she has always asked how everything is going and somehow remembers our last conversation and she asks how those are too! Really great place!"
We responded:
"Katherine myself and my team really appreciate your business and I know Chrystal really enjoys working with you!!! Thanks so much for the great review!!!"
Profile photo of Morgan Thomas

Morgan Thomas

December 29, 2022

5  out of  5
rating by Morgan Thomas
"I just recently bought a mobile home and could not find decent insurance. I prefer to bundle all of my insurance together. I got the best rates and never had to go to Rantoul to the office. Chrystal hooked me up completely. I definitely recommend."
We responded:
"Thanks so much for the great review Morgan!! I love hearing my team is doing a great job!! Thank so much for your business!!"
Profile photo of Ronnie White

Ronnie White

November 5, 2022

5  out of  5
rating by Ronnie White
"So glad I switched to state farm. Not only do they provide good service. The employees that work there are friendly and helpful! I have yet to have a bad experience working with them (5 years +)"
We responded:
"Thanks so much for the great review Mr. White. We really appreciate your business and look forward to working with you in the future. "
Profile photo of Tiffany Smith

Tiffany Smith

September 20, 2022

5  out of  5
rating by Tiffany Smith
"I was out of state when my ID got stolen. Chad got a hold of another State Farm agent near my location, told them what was going on and had them print out a Declaration page. I was able to pick that up same day. A stressful situation was made better by Chad going above and beyond."
We responded:
"Tiffany I really appreciate the great review. Hoping you make it home safely!!!"
Profile photo of Carolyn Greer

Carolyn Greer

August 5, 2022

5  out of  5
rating by Carolyn Greer
"Chad is a good agent he will put that personal touch on your insurance endeavor. I found Chad after dealing with an impossible insurance company and he has taken care of me for 15 years now."
We responded:
"Thanks so much Carolyn!! Myself and the girls really appreciate your referrals as well!!"
Profile photo of paydon kautzman

paydon kautzman

August 3, 2022

5  out of  5
rating by paydon kautzman
"The staff at this office always work hard to make sure that everything I need is taken care of in a timely manner!"
We responded:
"Thanks so much Paydon. Helping you with your insurance and financial services business is our pleasure. Thanks for letting us work for you!!!"
Profile photo of Greg Kurtenbach

Greg Kurtenbach

July 13, 2022

5  out of  5
rating by Greg Kurtenbach
"Chad is a good guy! His team is awesome and very knowledgeable. Always helpful!"
We responded:
"Your the man Greg. Thanks so much for the review!!"
Profile photo of Kevin Flannigan

Kevin Flannigan

April 14, 2022

5  out of  5
rating by Kevin Flannigan
"Excellent service. Rachel Hankes. Your acct rep. At Rantoul Illinois. Was very professional. Polite. And explained everything to me.and made sure I understood it all. Nice."
We responded:
"Thanks so much Kevin. I love hearing great feedback about my team. I appreciate the business!!"
Profile photo of Travis Stephens

Travis Stephens

April 11, 2022

5  out of  5
rating by Travis Stephens
"Great to deal with an agent who knows your name when you walk in. He offers many services and will be honest if you need it or not."
We responded:
"Travis thanks so much for such a great review!!! It’s my pleasure to work for you and your family!!"
Profile photo of Keli Potts

Keli Potts

October 8, 2021

5  out of  5
rating by Keli Potts
"Awesome and very friendly!"
We responded:
"Keli thanks so much we really appreciate you letting us work for you on your home, auto, disability, and life insurance. Have a great week!!"
Profile photo of Karl C.

Karl C.

September 14, 2021

5  out of  5
rating by Karl C.
"Very helpful people"
We responded:
"Hey Karl thanks so much for the 5 star review. I hope all is well!!! Enjoy the fall weather!!!"
Profile photo of Chad Sandy

Chad Sandy

September 10, 2021

5  out of  5
rating by Chad Sandy
"Everyone was very pleasant and kind.I like having State Farm for my car insurance."
We responded:
"Hey Chad thanks so much for the kind words. We really appreciate you trusting us with your insurance!!! Have a great weekend."