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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Perla Rodriguez

Perla Rodriguez

October 10, 2024

5  out of  5
rating by Perla Rodriguez
"Love having State Farm. Customer service is always the best. Ramiro and Elizabeth make everything easier for me. Recently got Life insurance with them and they made me feel very comfortable and welcomed in there."
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Emily Robledo

October 10, 2024

5  out of  5
rating by Emily Robledo
"During my most recent visit the environment was very friendly and welcoming. In the past I havent had a great luck with my insurance, but when I switched to Chad Grahamn State Farm I received excellent service with the staff, especially from Ramiro, who made the switching process easy. Im so gald I switched over to State Farm."
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Haley McCormick

October 10, 2024

5  out of  5
rating by Haley McCormick
"Ramiro has always been such a great help to me when it comes to insurance! Could not recommend working with him more!"
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anabelle clark

October 10, 2024

5  out of  5
rating by anabelle clark
"I had an amazing experience with Chad Graham’s State Farm Agency in Rantoul, IL! I recently got renters insurance through them, and the process was super smooth and easy. A special shoutout to Ramiro, who was absolutely fantastic. He was professional, patient, and made sure I understood everything. It’s clear he genuinely cares about his customers. Highly recommend this agency for anyone looking for reliable and friendly service!"
We responded:
"Anabelle, I'm glad you had such a positive experience with our agency! It's wonderful to know that Ramiro provided you with professional and patient service, ensuring you understood everything about your renters insurance. We genuinely care about our customers and are grateful for your recommendation. If you need any further assistance, feel free to reach out. - Chad Graham - State Farm Insurance Agent, Rantoul, IL"
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Christopher Carrera

October 10, 2024

5  out of  5
rating by Christopher Carrera
"An amazing office and team, Ramiro and Elisabeth helped me get my claim filed and taken care of, when I started having issues with repairs and my rental they stepped in and took care of everything quickly. Very good communication and great attitude towards their customers."
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KB

February 12, 2024

5  out of  5
rating by KB
"Patricia was truly the most thorough and attentive agent I have communicated with. After receiving a confusing bill in the mail, she figured out my problems and solved them over multiple phone calls. Her attention to detail and her help was greatly appreciated!"
We responded:
"KB thanks so much for taking the time to give Patricia such a great review!!! We appreciate you giving her the time to work for you. "
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richard livingston

December 8, 2023

5  out of  5
rating by richard livingston
"Good service and people.."
We responded:
"You two are so easy to work with!! Thanks so much for working with us for so long. Merry Christmas to you both!!!"
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Andrea Robledo

November 16, 2023

5  out of  5
rating by Andrea Robledo
"Such a good and friendly insurance agency. Ramiro helped me get affordable renter’s insurance and life insurance. Chad Graham State Farm made the process of getting insurance for the first time less intimidating. I was greeted and treated very well. Can’t see myself with any other agency."
We responded:
"Andrea thanks so much for the awesome 5-star review!!! We are so excited you trust us with your insurance and financial services. I will pass along the great feedback to Ramiro. "
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Bacon king

October 25, 2023

5  out of  5
rating by Bacon king
"Been with this company for many years"
We responded:
"Thanks so much for the 5-star review and being with us for so long!!!"
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Kristina Reyes

October 25, 2023

5  out of  5
rating by Kristina Reyes
"Ramiro is amazing!! I was in an accident, not my fault guy hit me. He helped in anyway he could and I appreciate you so much. Again thank you for all your help!"
We responded:
"Kristina we are so glad you are ok!!! I really appreciate hearing Ramiro did a great job helping you during a tough situation. If you need further assistance please feel free to call us anytime. "
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Fairy Gurl

September 22, 2023

5  out of  5
rating by Fairy Gurl
"They Treat Me Like a Good Neighbor ☝😁👍"
We responded:
"Thanks so much for the 5 Star review. We enjoy being a good neighbor!!!"
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Laura Conner

March 1, 2023

5  out of  5
rating by Laura Conner
"Our family has been with state farm for most of my 47 year marriage and am very happy with the rantoul office.thanks Chad for taking care of our needs and state farm is there for you.Laura and family"
We responded:
"Laura I’m so sorry I missed responding to this. Thanks so much for the great review. I appreciate being a part of your family experience here at State Farm. "
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Theresa Roney Messenger

January 27, 2023

5  out of  5
rating by Theresa Roney Messenger
"Best customer service around! Everyone is welcoming and makes the insurance process easy. Crystal is patient and understanding and always makes me feel like I am her number one priority. Thank you"
We responded:
"Thanks so much for the kind words Theresa!!! We all like working with you and Shaun. Have a great weekend!!!"
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Justin McDaniel

January 12, 2023

5  out of  5
rating by Justin McDaniel
"Chrystal from the Rantoul Chad Graham office is a rockstar!! She is always so friendly and always making sure we have the best coverage for our family policy!! She is the reason why I would recommend State Farm to anyone and everyone!! Thank you Chrystal for always taking care of us !!!!"
We responded:
"Justin what a great review. Thanks so much for your kind words about Chrystal. I will for sure pass them on to her. "
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Jerome White

January 10, 2023

5  out of  5
rating by Jerome White
"I would like to send a shout out to Crystal who is always very professional, courteous and shows a concern to whatever my issues might be, thus, making my visits pleasant. It's because of her that I recommend my family and friends to Team State Farm. Thank you for all that you do!!"
We responded:
"Mr. White thanks so much for bragging on Chrystal. I passed on your kind words to her and it's made her day!!!"
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Scott Laprade

January 9, 2023

5  out of  5
rating by Scott Laprade
"Good people Always friendly"
We responded:
"You're the man Scott!!! Thanks so much for the great review!!!"
Profile photo of Linda Poremba

Linda Poremba

January 3, 2023

5  out of  5
rating by Linda Poremba
"Great place and super nice people"
We responded:
"Thanks so much for the great review Linda!!!"
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elizabeth eyer

December 29, 2022

5  out of  5
rating by elizabeth eyer
"Back in January 2022, when I had the catalytic converter stolen off my car. It was so easy and painless to get a claim started through the app and over the phone. Very polite, helpful, and professional through the whole process. On a different note, State Farm has been the most affordable car and renters insurance I’ve had in years. Don’t know what took me so long to realize this!! Definitely recommend to anyone looking for great, affordable insurance."
We responded:
"Elizabeth I appreciate you making the best of a bad situation with your catalytic converter’s. I’m so glad we were able to handle the situation quickly and get you back on the road!!! Thanks so much for the great review!!!"
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Katherine Miller

December 29, 2022

5  out of  5
rating by Katherine Miller
"I've always had great customer service when I go in there! Chrystal is great because whenever I go in there she makes me feel like family. Ever since the first time I've gone there she has always asked how everything is going and somehow remembers our last conversation and she asks how those are too! Really great place!"
We responded:
"Katherine myself and my team really appreciate your business and I know Chrystal really enjoys working with you!!! Thanks so much for the great review!!!"
Profile photo of Morgan Thomas

Morgan Thomas

December 29, 2022

5  out of  5
rating by Morgan Thomas
"I just recently bought a mobile home and could not find decent insurance. I prefer to bundle all of my insurance together. I got the best rates and never had to go to Rantoul to the office. Chrystal hooked me up completely. I definitely recommend."
We responded:
"Thanks so much for the great review Morgan!! I love hearing my team is doing a great job!! Thank so much for your business!!"
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Ronnie White

November 5, 2022

5  out of  5
rating by Ronnie White
"So glad I switched to state farm. Not only do they provide good service. The employees that work there are friendly and helpful! I have yet to have a bad experience working with them (5 years +)"
We responded:
"Thanks so much for the great review Mr. White. We really appreciate your business and look forward to working with you in the future. "
Profile photo of Tiffany Smith

Tiffany Smith

September 20, 2022

5  out of  5
rating by Tiffany Smith
"I was out of state when my ID got stolen. Chad got a hold of another State Farm agent near my location, told them what was going on and had them print out a Declaration page. I was able to pick that up same day. A stressful situation was made better by Chad going above and beyond."
We responded:
"Tiffany I really appreciate the great review. Hoping you make it home safely!!!"
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Carolyn Greer

August 5, 2022

5  out of  5
rating by Carolyn Greer
"Chad is a good agent he will put that personal touch on your insurance endeavor. I found Chad after dealing with an impossible insurance company and he has taken care of me for 15 years now."
We responded:
"Thanks so much Carolyn!! Myself and the girls really appreciate your referrals as well!!"
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paydon kautzman

August 3, 2022

5  out of  5
rating by paydon kautzman
"The staff at this office always work hard to make sure that everything I need is taken care of in a timely manner!"
We responded:
"Thanks so much Paydon. Helping you with your insurance and financial services business is our pleasure. Thanks for letting us work for you!!!"
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Greg Kurtenbach

July 13, 2022

5  out of  5
rating by Greg Kurtenbach
"Chad is a good guy! His team is awesome and very knowledgeable. Always helpful!"
We responded:
"Your the man Greg. Thanks so much for the review!!"